Customer Service

Customer comments

Here is what some of our customers say -

Many thanks for your very quick and efficient service in providing me with a spare power supply box for my Excelsior MidiVox III.   I had ordered one from another supplier but they were unable to provide it for over 6 months.  You managed to build one in a few days. The new unit had its first outing at a professional gig this week and performed perfectly.  I now have the confidence to relax and concentrate on playing rather than being worried about what to do if a rare but very annoying intermittent fault on the original power supply unit re-appears in the middle of a performance. Thanks again.  I will certainly come back to you for more work in the future.

Excellent Accordion, Great Communications. A shame the weather got in the way.
Fantastic after sales support and advice. Very knowledgeable. Thanks.
Beautiful accordion, many thanks..
Nice item. As described. Thanks for the speedy delivery.
Despite snow, delivered in good time.
As described.
Waiting for my daughters face on Christmas day!  Great service and speed.
A good buy!
Thank you so much for a quick and great item Just In Time For Chrimbo.
Absolute great top recomendation to any buyer.
Item as described, very good price, many thanks, smooth transaction.
Good communications. Well packed. Quick delivery. Very pleased.
Posted very quickly.
Great communication , very happy with item thankyou.
Excellent service a pleasure to deal with.
What a great seller  great comms and super response.
Item as described and delivered on time good communications by seller.
Nice accordion.
Thanks, instrument as described, received within 3 days despite snow:-)
A+ very good product, very good seller. Excellent.
Seller very helpful at all times. Thank you!!!
very pleased with the item, thankyou for the hard case.
Nice looking instrument, with a good sound and ideal for a beginner.
Slight delivery delay, otherwise satisfactory transaction. Happy.
Excellent description and value. Well pleased.
Great seller, thank you.
Great, thank you very much.
Very pleased with the accordion also many thanks for the case.
Accordion just as described and received ahead of expected delivery date, thanks.
You sold an accordion to one of my friends this week from liverpool and she recommended you,
Exellent thanks.
Was as described.
'Fantastic item for the price.'
'Nice one.thanks'.
'Excellent delivery, thankyou'
‘She is playing perfectly’.
‘Exactly as described would buy from again very pleased.
‘Very good transaction’.
‘Just to say that the accordion arrived bright and early this morning,  the accordion is great, better than I thought, the booklet is well written ,and i’m sure will be of great use’.
‘Prompt quick service’.
‘I received the red Fauno accordion a few days and it has worked really well’.
‘I never thought I would find myself playing this kind of instrument ever. I have really missed out’.
‘Hi, excellent unit.  Thanks again for the unit. It's great’.
‘It's like Christmas... I am very excited’.
‘Very satisfied! Excellent delivery (fast too) and excellent condition. Thanks!’
‘Absolute Gem!!!! Brilliant!!! Marvellous!!!! It's nice too. 100% perfect’.
‘Très bon sérieux et de confiance objet conforme a recommander vivement
A very honest seller’. 
‘First class goods, Would recommend anyone’.
‘Item as described, Well packed, A1Seller, Good Communication’.
‘Excellent Seller’.
‘Great communication, fast delivery, very helpful info. Recommended seller!’
‘Our best experience yet. We were playing within 24 hours of purchase’.
‘Really pleased. Seller a terrific fellow. Item everything I'd hoped. Thank You!’
‘So happy, so so happy!!!! cracking chap. Thanks so much. A++++++++’
‘Beautiful, lovely sound - delivered with great care - RECOMMEND !!!!!!!’.
‘Very happy great service’.
‘Beautiful, pretty good service - happy buyer!’
‘Wonderful and very helpful and honest seller. I am delighted with my buy’.
‘First class, great great service and comms, Thank you’.
Goods quickly received and in excellent order.
Great item, very pleased. Many thanks.
A pleasure to deal with. Nice item, good advice, excellent service.
fantastic item in as new condition.
Great service, very pleasant to deal with. And a lovely instrument!
Excellent instrument. Seller very helpful with advice.
Great service.
I am learning just now this is good ill nead to up grade next year.
Delighted with my purchase. Thank you!
Excellent item, good communication, fast delivery, many thanks!
Super fast delivery and item as described. A great seller.
Accordion arrived safely in lovely condition. Sounds really nice..
Nice little instrument.
Wonderful service, packaging and speedy delivery. Highly recommended.
Superb service!!! Highly recommended!!!!!
Questions answered very quick great to do business with thank you.
Fantastic seller many thanks.
This seller is like the cuprinol advert.....does exactly as it says on the tin.
Beautiful accordion, personally delivered to my door.
Brilliant seller. Great advice althrough transaction. Will buy from again +++
Excellent item and extremely helpful seller. Thank you.
Very quick, well priced reconditioned starter accordion. I think will be ideal.
Very happy person with this item quick postaged many thanks.
Great! delivered in two day magic thanks x.
Great company to deal with, great communication A1 start to finish. Recommended.
Exactly as described very pleased with the purchase.
Beautiful instrument, speedy delivery. Thanks very much!
Fast delivery, good com's, no problems.
Excellent communication well packed.
Looks like an excellent buy from a good seller.- Thanks.
Very fast and smooth transaction. Minor hitch promptly attended to. Thank you.
No problems - internet shopping as it should be.
Very fast delivery and well packaged, good communications during transaction.
Excellent accordion as described, speedy delivery 5*.
I am very pleased with this accordion and would buy again from this seller.
Fantastic item for the price.
Nice one.thanks.
Excellent delivery, thankyou.
Exactly as described would buy from again very pleased.
Very good transaction.
Prompt quick service.
Very satisfied! Excellent delivery (fast too) and excellent condition. Thanks!
Absolute Gem!!!! Brilliant!!! Marvellous!!!! It's nice too. 100% perfect.
First class accordion would not hesitate to buy from seller again.