Customer Service

Service, Delivery & Export

We have now opened a socially distance safe area for viewings.  We can also accept accordions for work outside our premises.

 If you have specific requirements please contact us before or at the time of purchase.  We are still using couriers extensively.

If you would like to bring or send us your instrument for work / MIDI we are able to accept them.  We do quarantine all parcels before opening and starting work so please expect a time delay.

We are very happy to correspond by email with additional information about instruments.





Viewing of instruments We are concentrating on our web based business so that savings in costs can be passed on to the customer.   All of our instruments are available to view by appointment.  Your appointment will be private with out of hours appointments also available and will thus avoid viewing in a crowded shop.  Instruments may be viewed principally in central Scotland although we can make instruments available to view at other locations.  Please use the contact form or email us at  to arrange an appointment

Accordion guarantee and the background of the company is your guarantee of quality.  We have traded for more than 10 years with various retail outlets.  We have specialised in midi accordions. 

Delivery is available to almost anywhere. Overseas deliveries are by individual quotation. Most accordions can be delivered to most parts of the UK and Europe with specialised handling and set up.

All accordions are fully working, tuned and guaranteed. We offer part exchange on almost any accordion and are pleased to facilitate upgrade accordion exchanges. All shipping costs are the responsibility of the buyer for whatever reason.

Should you require specialist accordion supply or help then our knowledgeable personnel will be pleased to help you

Instruments also available for rental e.g. for films or practice.



We can supply individual instruments or ship by the container.  Instruments supplied to market requirement e.g. in need of restoration, good playing condition, thoroughly cleaned treated and in good playing condition, restored - please let us know your requirements.  

Thorough knowledge of Europe and North America to facilitate interaction with overseas clients. We export to countries worldwide. Please ask for details of delivery charges.

Countries include:

Australia, Austria (Oesterreich), Belgium (Belgique, Belgie), Bulgaria (Balgarija), Bosnia / Herzegovina (Bosna I Hercegovina), Belarus, Switzerland (Schweiz, Suisse, Svizzera), Brazil, China, Cyprus (Kypros, Kibris), Czechoslovakia (Ceska Republika), Germany (Deutschland), Denmark (Danmark), Spain (Espana), Estonia (Esti), France, Finland (Suomi), Liechenstein, United Kingdom (Great Britian), Greece (Ellada), Hungary (Magyarorszag), Italy (Italia), Hrvatska, Ireland, Iceland (Island), Luxembourg, Latvia (Latvija), Malta, Monaco, Macedonia (Makedonija), Moldova, Norway (Norge), Holland (Nederland), Portugal, Poland (Polska), Romania, San Marino, Russia (Rossija), Sweden (Sverige), Serbia (Srbija), Slovakia (Slovenska Republika), Slovenia (Slovenija), Turkey (Turkiye), Ukraine (Ukraina), Vatican (Vaticano) plus many other countries 

We can also source to specification.