Customer Service

Service, Delivery & Export

Viewing of instruments

We are concentrating on our web based business so that savings in costs can be passed on to the customer.   All of our instruments are available to view by appointment.  Your appointment will be private with out of hours appointments also available and will thus avoid viewing in a crowded shop.  Instruments may be viewed principally in central Scotland although we can sometimes make instruments available to view at other locations.  Please use the contact form or email us at  info@scotlandaccordions.co.uk  to arrange an appointment.


We have a socially distanced area for viewings if you require this.  We can also accept accordions for work outside our premises.  If you have specific requirements regarding your visit, please contact us.  We are very happy to correspond by email with additional information about instruments.

 

Delivery

Delivery is available to almost anywhere. Our delivery costs within the UK are calculated for formal addresses which the courier companies can deliver to.  For other locations, we can quote delivery costs by request.  All shipping costs are the responsibility of the buyer for whatever reason.

 

Instruments for export

We have a thorough knowledge of Europe and North America to facilitate interaction with overseas clients. We export to countries worldwide. Please ask for details of delivery charges. Overseas deliveries are by individual quotation.

 

Advice

We offer part exchange on almost any accordion and are pleased to facilitate upgrade accordion exchanges.  We can also source accordions to specification.  

Should you require specialist accordion advice then our knowledgeable personnel will be very pleased to help you.